Shipping policy
Shipping Policy – Bilal Sons
Last Updated: September 2026
At Bilal Sons, we aim to provide a smooth, reliable, and convenient shopping experience. We deliver quality products from our store in Lahore to customers across Pakistan.
1. Delivery Coverage
We currently offer delivery across Pakistan, including major cities and selected remote areas.
2. Order Processing
Orders are processed after confirmation. Orders are generally dispatched within 1–2 business days. Orders placed on weekends or public holidays may be processed on the next working day.
3. Delivery Time
Estimated delivery time is:
- Major Cities: 2–5 business days
- Other Areas: 2–5 business days
- Remote Areas: Delivery may take additional time depending on courier availability.
Delivery times are estimates and may vary due to weather, public holidays, courier delays, or other unforeseen circumstances.
4. Shipping Charges
Shipping charges are calculated according to the order size, weight, and delivery location and will be displayed at checkout where applicable.
From time to time, Bilal Sons may offer free shipping promotions or special delivery offers.
5. Order Tracking
Once your order has been dispatched, you may receive a tracking number or delivery update through your provided contact information, depending on the courier service used.
6. Cash on Delivery
Cash on Delivery (COD) may be available for eligible orders and locations. Customers should provide a valid phone number and complete delivery address when placing an order.
7. Incorrect or Incomplete Address
Customers are responsible for providing an accurate delivery address and contact information. Bilal Sons is not responsible for delays caused by incorrect or incomplete information provided during checkout.
8. Damaged or Missing Items
If your package arrives damaged or an item is missing, please contact us as soon as possible after receiving your order. We may request photos or other information to investigate the issue and provide an appropriate solution.
9. Failed Delivery
If a delivery cannot be completed because the customer is unavailable, refuses the package, or provides an incorrect address, additional delivery charges may apply for reshipping.
10. Contact Us
If you have any questions regarding your order or delivery, please contact Bilal Sons Customer Support through the contact details provided on our website.
Bilal Sons – Quality Products, Wholesale Prices, Delivered Across Pakistan.